HEALTHCARE

IN2 Group has a strong team working on software products for the health sector. There are about 70 experts in the team, engaged in the development and support of partners' and our own solutions for hospitals, laboratories, health insurance companies, and other health care institutions. We also have a long international experience in the development of national e-health systems.

IN2 Group delivers the software as turnkey solutions – our team does everything, from the initial evaluation of the situation and installation of the software, to customization, user training, support and maintenance of the system during its lifetime, to consulting services in the improvement of business processes.

HOSPITALS

IN2 Group's main platform, primarily intended for the informatization of hospitals, is Integral Hospital Information System – IHIS. As a complete solution, it supports all the key hospital processes (medical, administrative, and financial – from admittance to discharge, from procuring drugs and medical supplies to their use on patients, from the employment of doctors to payroll processing, from weekly meetings to the strategic hospital management). The system is adapted for the needs of health centres, too. With its innovative combination of software, services, and technology IHIS consists of applications for patient data management, applications for treatment support, and applications for monitoring of hospital business as well as applications for decision making and hospital management.

You can find more information about IHIS in the brochure IHIS and about mNurse application in the brochure mNurse


The main parts of IHIS system, completely integrated with each other but which can also function as standalone units, are:

HIS (Hospital Information System) – a system for the support of polyclinics, infirmaries, and day hospitals in the segment of diagnostics, treatment, and patient care as well as the billing of services provided. In addition to the central EHR module, additional specialist modules are also integral parts of HIS (for instance, operating rooms, transfusion, physical medicine, gynaecology, hospital food service, nurse documentation, admission guidelines as well as many other modules). With its latest mobile additions (mEMR, mNurse, mDoc), HIS provides a 24/7 availability of patient data regardless of the doctors' location as well as bedside procedure record. BIS also has all the integrative components for central national health care information systems together with HL7 connectors to various RIS, PACS, and LIS systems.

You can find more information about HIS in the brochure HIS


BIS (Business Information System) – a system for the support of administrative and financial processes in health institutions like procurement, pharmacy, warehouse, finance and accounting, controlling and so on. IN2 Group offers several different BIS packages designed for health institutions of differing size and complexity.


HR (Human Resources) – a system for the management of human resources. It supports working hours records, personnel records and payroll accounting. It generates all the data needed for the national COP system.


BI (Business Intelligence) – a system for the monitoring of hospital business indicators for middle and upper management and the controlling service. It draws data from the HIS, BIS, and HR systems, customizing them for different analyses.

* You can find more information about IHIS and other IN2 healthcare solutions in our brochures.

LABORATORIES

BioNET LIS is a group of modules that together comprise a flexible and cost-effective laboratory information system designed to automate laboratory processes, from receiving and marking the samples to acquiring results from analytic instruments to an advanced reporting system and accounting. BioNET LIS is completely suited for work in private laboratories as well as in public health institutions.
All samples are marked with bar code, reducing the possibility of identification errors and ensuring a complete integration with analytical instruments which consequently drastically reduce TAT (Turn Around Time). There is support for integration with more than 250 different instruments available in the market (Roche, Abbott, Beckman Coulter, Siemens, Radiometer, Phadia, Sebia, IL, and so on). In case the integration for an instrument is not supported, it will be developed in the shortest time possible.
A number of functionalities such as delta check, display of repeated results, review of panic values, auto validation, and an automated calculation of all the computed checkups make it easier for the responsible persons to confirm the results but also improves quality significantly as well as makes the process of issuing laboratory reports faster.

Integration with different hospital information systems is made possible by the use of HL7 protocol, an international standard for exchange of medical data but there are also other methods of distributing lab test results such as a separate client application designed for ordering tests and reviewing results in different departments, usage of web server or printing on remote printers. The control sample results are automatically transferred from analytical instruments and processed in the module for quality control. Beside Levey-Jenning and Youden visual representation for testing and control procedure, there is also a visual display of variation coefficients as well as the trend of variation coefficients independently of control sample lot. The quality control module also supports the use of ten same devices and the comparison results are shown in Bland-Altman and Passing-Bablok visual representations as well as in a simplified graphical representation suitable for everyday use.
The reporting module – beside the usual reports towards the organizational unit, doctor or the overall business process of the laboratory – also has TAT reports, monitoring of non-conformance, "top ten" reports about the largest doctor's or organisational unit's client, workflow reports, and so on.

Along with the base program solutions, there are other hardware and software improvements also available, such as mobile applications for technicians (with support for mobile bar code printers) and management of the laboratory, reagent warehouse module, instrument maintenance status as well as employee education, BI module, keyboards with two-way communication for the input of BDT and urine sediment results, a device for an automated reception of samples bar-coded outside the laboratory (central health care information system, departments), devices to register the person and the time of sampling, devices for management of archived samples as well as an application and hardware for refrigerator monitoring.

You can find more information about BioNET LIS in the brochure BioNET LIS

eHEALTH

The eHealth platform was developed to cover the need for integration of the existing health information systems into one whole (national level, regional, or big cities) on the concept of information hub (eHealth Information Hub). It consists of three basic transaction systems:

  • eReferral – the electronic medical document of referring a patient to a specialist health care institution ensures the accuracy of referral and the transfer of relevant medical data from the referring doctor to the referred doctor
  • eBooking – the electronic process of making appointments in health institutions for the services recorded in the electronic referrals makes it possible to easily find the best term in the desired institution as well as the confirmation or the change of the term by the referring doctor or the patients themselves
  • ePrescription – electronic prescription ensures simple and accurate prescription of drugs by the referring doctor and their pick up by the patient under the necessary control and with instructions by the pharmacist when issuing the drugs.

AWARDS

IN2 Group was awarded the European IT & Software Excellence Award for the eReferral system in March of 2013, in the category of public sector solutions. It was stressed that the awarded system was an example of the influence of technology on improving the quality of life in wider community. It was the first time that a Croatian company won in one of categories, among more than 3000 entries from 106 countries.

IN2 Group was awarded the Microsoft Partner of the Year Award in the Public Sector - Health Care category. The main criterion for the Microsoft global award, beside technology excellence, is the contribution – as a technologically advanced solution – to the modernization of health systems and the shift in the way medical services are delivered.

More info in the brochure eSystems


HEALTH INSURANCE

IN2 Group has developed a group of application solutions improving control and management of spending in the health care system. The solutions are primarily designed for the health insurance subjects having different health institutions in their network.

  • eBills – an integration platform, based upon Microsoft's BizTalk technology, for receiving, reviewing, and endorsing bills for health care services in real time
  • eHospital BI – a system for an automated collection of data and central monitoring of operative business of health care institutions
  • eBI Medical Drugs – a system for business analyses and reporting about prescription realization and dispensation of drugs in pharmacies
  • eBI Sick Leave – a system for business analyses and reporting about sick leave use
  • eContract – an on-line system for creating offers for health insurance contracts makes it possible for health care institutions to submit their offers and contracts electronically while it makes possible for the insurer to have a detailed contract about services as a basis for monitoring of patient service realization later

IN2 Group's main platform, primarily intended for the informatization of hospitals, is Integral Hospital Information System – IHIS. As a complete solution, it supports all the key hospital processes (medical, administrative, and financial – from admittance to discharge, from procuring drugs and medical supplies to their use on patients, from the employment of doctors to payroll processing, from weekly meetings to the strategic hospital management). The system is adapted for the needs of health centres, too. With its innovative combination of software, services, and technology IHIS consists of applications for patient data management, applications for treatment support, and applications for monitoring of hospital business as well as applications for decision making and hospital management.

You can find more information about IHIS in the brochure IHIS and about mNurse application in the brochure mNurse


The main parts of IHIS system, completely integrated with each other but which can also function as standalone units, are:

HIS (Hospital Information System) – a system for the support of polyclinics, infirmaries, and day hospitals in the segment of diagnostics, treatment, and patient care as well as the billing of services provided. In addition to the central EHR module, additional specialist modules are also integral parts of HIS (for instance, operating rooms, transfusion, physical medicine, gynaecology, hospital food service, nurse documentation, admission guidelines as well as many other modules). With its latest mobile additions (mEMR, mNurse, mDoc), HIS provides a 24/7 availability of patient data regardless of the doctors' location as well as bedside procedure record. BIS also has all the integrative components for central national health care information systems together with HL7 connectors to various RIS, PACS, and LIS systems.

You can find more information about HIS in the brochure HIS


BIS (Business Information System) – a system for the support of administrative and financial processes in health institutions like procurement, pharmacy, warehouse, finance and accounting, controlling and so on. IN2 Group offers several different BIS packages designed for health institutions of differing size and complexity.


HR (Human Resources) – a system for the management of human resources. It supports working hours records, personnel records and payroll accounting. It generates all the data needed for the national COP system.


BI (Business Intelligence) – a system for the monitoring of hospital business indicators for middle and upper management and the controlling service. It draws data from the HIS, BIS, and HR systems, customizing them for different analyses.

* You can find more information about IHIS and other IN2 healthcare solutions in our brochures.

BioNET LIS is a group of modules that together comprise a flexible and cost-effective laboratory information system designed to automate laboratory processes, from receiving and marking the samples to acquiring results from analytic instruments to an advanced reporting system and accounting. BioNET LIS is completely suited for work in private laboratories as well as in public health institutions.
All samples are marked with bar code, reducing the possibility of identification errors and ensuring a complete integration with analytical instruments which consequently drastically reduce TAT (Turn Around Time). There is support for integration with more than 250 different instruments available in the market (Roche, Abbott, Beckman Coulter, Siemens, Radiometer, Phadia, Sebia, IL, and so on). In case the integration for an instrument is not supported, it will be developed in the shortest time possible.
A number of functionalities such as delta check, display of repeated results, review of panic values, auto validation, and an automated calculation of all the computed checkups make it easier for the responsible persons to confirm the results but also improves quality significantly as well as makes the process of issuing laboratory reports faster.

Integration with different hospital information systems is made possible by the use of HL7 protocol, an international standard for exchange of medical data but there are also other methods of distributing lab test results such as a separate client application designed for ordering tests and reviewing results in different departments, usage of web server or printing on remote printers. The control sample results are automatically transferred from analytical instruments and processed in the module for quality control. Beside Levey-Jenning and Youden visual representation for testing and control procedure, there is also a visual display of variation coefficients as well as the trend of variation coefficients independently of control sample lot. The quality control module also supports the use of ten same devices and the comparison results are shown in Bland-Altman and Passing-Bablok visual representations as well as in a simplified graphical representation suitable for everyday use.
The reporting module – beside the usual reports towards the organizational unit, doctor or the overall business process of the laboratory – also has TAT reports, monitoring of non-conformance, "top ten" reports about the largest doctor's or organisational unit's client, workflow reports, and so on.

Along with the base program solutions, there are other hardware and software improvements also available, such as mobile applications for technicians (with support for mobile bar code printers) and management of the laboratory, reagent warehouse module, instrument maintenance status as well as employee education, BI module, keyboards with two-way communication for the input of BDT and urine sediment results, a device for an automated reception of samples bar-coded outside the laboratory (central health care information system, departments), devices to register the person and the time of sampling, devices for management of archived samples as well as an application and hardware for refrigerator monitoring.

You can find more information about BioNET LIS in the brochure BioNET LIS

The eHealth platform was developed to cover the need for integration of the existing health information systems into one whole (national level, regional, or big cities) on the concept of information hub (eHealth Information Hub). It consists of three basic transaction systems:

  • eReferral – the electronic medical document of referring a patient to a specialist health care institution ensures the accuracy of referral and the transfer of relevant medical data from the referring doctor to the referred doctor
  • eBooking – the electronic process of making appointments in health institutions for the services recorded in the electronic referrals makes it possible to easily find the best term in the desired institution as well as the confirmation or the change of the term by the referring doctor or the patients themselves
  • ePrescription – electronic prescription ensures simple and accurate prescription of drugs by the referring doctor and their pick up by the patient under the necessary control and with instructions by the pharmacist when issuing the drugs.

AWARDS

IN2 Group was awarded the European IT & Software Excellence Award for the eReferral system in March of 2013, in the category of public sector solutions. It was stressed that the awarded system was an example of the influence of technology on improving the quality of life in wider community. It was the first time that a Croatian company won in one of categories, among more than 3000 entries from 106 countries.

IN2 Group was awarded the Microsoft Partner of the Year Award in the Public Sector - Health Care category. The main criterion for the Microsoft global award, beside technology excellence, is the contribution – as a technologically advanced solution – to the modernization of health systems and the shift in the way medical services are delivered.

More info in the brochure eSystems


IN2 Group has developed a group of application solutions improving control and management of spending in the health care system. The solutions are primarily designed for the health insurance subjects having different health institutions in their network.

  • eBills – an integration platform, based upon Microsoft's BizTalk technology, for receiving, reviewing, and endorsing bills for health care services in real time
  • eHospital BI – a system for an automated collection of data and central monitoring of operative business of health care institutions
  • eBI Medical Drugs – a system for business analyses and reporting about prescription realization and dispensation of drugs in pharmacies
  • eBI Sick Leave – a system for business analyses and reporting about sick leave use
  • eContract – an on-line system for creating offers for health insurance contracts makes it possible for health care institutions to submit their offers and contracts electronically while it makes possible for the insurer to have a detailed contract about services as a basis for monitoring of patient service realization later

Selected clients

University Hospital Centre Zagreb
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  • 2010 – Installation of Hospital Information System (HIS)
  • More than 5280 active users on 1630 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eWaitingLists, eReferral and eTestResult, eServices, eNewborn)
  • Mobile applications: mEMR – application for doctors
University Hospital Centre Rijeka
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  • 2009 – Installation of Hospital Information System (HIS)
  • Around 3000 active users on 890 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eWaitingLists, DTP controlling, eHospital BI)
University Hospital Dubrava
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  • 2003 – Installation of Hospital Information System (HIS)
  • More than 1760 active users on 540 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eWaitingLists, DTP controlling, eServices, eHospital BI)
  • 2016 – Installation of CheckIn2 self-service kiosks for patient check-in
General Hospital Varaždin
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  • 2011 – Installation of Hospital Information System (HIS)
  • More than 1300 active users on 355 workstations
  • Additional modules: (eAppointment, eWaitingLists, eReferral and eTestResult, eHospital BI, eNewborn)
General Hospital Pula
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  • 1996 – Installation of Hospital Information System (HIS)
  • More than 980 active users on 320 workstations
  • Additional modules: (eAppointment, eWaitingLists, eReferral and eTestResult, Accreditation)
General Hospital Šibenik
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  • 2008 – Installation of Hospital Information System (HIS)
  • More than 780 active users on 215 workstations
  • Additional modules: (eAppointment, eWaitingLists, eReferral and eTestResult, eNewborn)
General Hospital Karlovac
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  • 2006 – Installation of Hospital Information System (HIS)
  • Around 750 active users on 250 workstations
  • Additional modules: (eReferral and eTestResult, eServices, eNewborn, eHospital BI, Accreditation)
General Hospital Bjelovar
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  • 2005 – Installation of Hospital Information System (HIS)
  • More than 700 active users on 200 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eWaitingLists, eReferral and eTestResult, eServices, eHospital BI, Accreditation, HospitalCard – employee working hours records)
General Hospital Zabok
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  • 1999 – Installation of Hospital Information System (HIS)
  • More than 550 active users on 175 workstations
  • Additional modules: (Dietitian – hospital food service system, eNewborn,
  • Mobile application: mNurse – tablet application for nurses
General Hospital Virovitica
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  • 2007 – Installation of Hospital Information System (HIS)
  • Around 540 active users on 145 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eWaitingLists, eReferral and eTestResult, DTP controlling, eHospital BI)
Children's Hospital Zagreb
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  • 2009 – Installation of Hospital Information System (HIS)
  • More than 470 active users on 185 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eReferral and eTestResult)
  • Mobile application: mNurse – tablet application for nurses
  • 2016 – Installation of CheckIn2 self-service kiosks for patient check-in
County Hospital Čakovec
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  • 2003 – Installation of Hospital Information System (HIS)
  • More than 620 active users on 235 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eReferral and eTestResult, eWaitingLists, eHospital BI)
General Hospital Dubrovnik
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  • 2002 – Installation of Hospital Information System (HIS)
  • 940 active users on 260 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eReferral and eTestResult, eWaitingLists)
General Hospital Koprivnica
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  • 2009 – Installation of Hospital Information System (HIS)
  • More than 680 active users on 200 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eReferral and eTestResult, eWaitingLists, eHospital BI)
General Hospital Slavonski Brod and Nova Gradiška
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  • 2006 – Installation of Hospital Information System (HIS)
  • More than 1700 users on 440 workstations
  • Additional modules: (eAppointment, eReferral and eTestResult, eWaitingLists, eHospital BI, DTP controlling, Accreditation)
General Hospital Požega
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  • 2006 – Installation of Hospital Information System (HIS)
  • 720 users on 225 workstations
  • Additional modules: (Dietitian – hospital food service system, eAppointment, eReferral and eTestResult, eWaitingLists, eServices, eHospital BI, eNewborn)
University Hospital Centre Zagreb
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  • 2005 – installation of Laboratory Information System (LIS) at the Emergency Laboratory and Jordanovac locations
  • 2006 – installation of LIS at the Regular Laboratory location
  • 2007 – installation of LIS at the Petrova location
  • 47 workstations, 43 analysers connected to the LIS, POCT analysers, HL7 integration with the hospital information system, SortIN (a device for an automated reception of samples bar-coded at the department)
University Hospital Centre Split
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  • 2010 – installation of LIS at the Križine location
  • 2013 – installation of LIS at the Firule location
  • 26 workstations, 39 analysers connected to the LIS
University Clinical Centre of the Republic of Srpska Banja Luka
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  • 2015 – installation of LIS
  • localisation
  • 15 workstations, 12 analysers connected to the LIS, queuing system, pipin (a device for sampling records)
  • HL7 integration with the hospital information system
University Hospital for Radiotherapy and Oncology Skopje
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  • 2015 – installation of LIS
  • localisation for Macedonian and Cyrillic
  • HL7 integration with the hospital information system
University Hospital Centre Rijeka
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  • 2006 – installation of LIS at the Sušak location
  • 2007 – installation of LIS at the Kantrida location
  • 2008 – installation of LIS at the Rijeka location
  • 40 workstations, 32 analysers connected to the LIS, HL7 integration with the hospital information system, queuing system, pipin (a device for sampling records)
University Hospital Dubrava
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  • 2013 – installation of LIS
  • 18 workstations
  • 22 analysers connected to the LIS
  • HL7 integration with the hospital information system, queuing system, pipin (a device for sampling records)
  • SortIN (a device for an automated reception of samples bar-coded at the department)
Primorje-Gorski Kotar County Health Centre
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  • 2013 – installation of LIS
  • 7 locations (Rijeka, Krk, Rab, Delnice, Mali Lošinj, Opatija, Crikvenica)
  • 31 workstations
  • 40 analysers connected to the LIS
General Hospital Pula
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  • 2006 – installation of LIS
  • 2 locations (Negri and Zagreb streets)
  • 15 workstations
  • 23 analysers connected to the LIS
  • POCT analysers
  • HL7 integration with the hospital information system
University Hospital Merkur
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  • 2008 – installation of LIS at the Merkur location
  • 2008 – installation of LIS at the Vuk Vrhovac location
  • 38 workstations, 27 analysers connected to the LIS, HL7 integration with the hospital information system
University Hospital Centre Osijek
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  • 2005 – installation of LIS
  • 3 laboratories (emergency, regular, maternity)
  • 25 workstations, 30 analysers connected to the LIS, HL7 integration with the hospital information system
Ministry of Health of the Republic of Croatia
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  • 2012 - Development of eWaiting Lists and eBooking
  • 2013 - Microsoft Partner of the Year Award – in the Public Sector for the project and solution of eWaiting Lists and eBooking
  • 2014 - Integrating hospitals on eRefferal and eHealthRecord
  • 2015 - Integrating hospitals on eHospital BI system
Croatian Health Insurance Fund
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  • 2012 - Development of eWaiting Lists and eBooking
  • 2013 - Microsoft Partner of the Year Award – in the Public Sector for the project and solution of eWaiting Lists and eBooking
  • 2014 - Integrating hospitals on eRefferal and eHealthRecord
  • 2015 - Integrating hospitals on eHospital BI system
Ministry of Health of the Republic of Slovenia
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  • 2013 - eBooking
  • 2014 - eReferral
  • 2015 - Full production system and connecting to 500+ health institutions in the Republic of Slovenia

National Institute of Public Health (of the Republic of Slovenia)
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  • 2013 - eBooking
  • 2014 - eReferral
  • 2015 - Full production system and connecting to 500+ health institutions in the Republic of Slovenia

Croatian Health Insurance Fund
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  • 2013 – eContracting – connected hospital health institutions
  • 2013 – eHZZO BI – monitors the consumption of perscription drugs
  • 2014 – Contracting – connecting outpatient specialsits
  • 2015 – eHZZO BI – monitoring sick leave