22. 08. 2018.

Development of Integrated IT System for Prison, Jail and Probation administration has been successfully completed

Zagreb – August 21, 2018 - Project Development of Integrated IT System for Prison, Jail and Probation administration worth EUR 511,500 was presented today on a ceremony at IN2.

The contracting authority is the Central Finance and Contracting Agency (CFCA-SAFU), the main client is the Ministry of Justice and the contractor is IN2. The project was implemented from February 2017 to August 2018 and was funded from IPA 2012 program for Croatia.

The overall objective of the project is to increase professional and managerial skills of prison and probation officers, and provide support for the implementation of the European Convention for the Protection of Human Rights and Fundamental Freedoms. 

The purpose of this project is to improve the efficiency of the entire prison and probation system by implementing an information system to support the business processes of Prison Administration System of the Ministry of Justice, all correctional facilities, Probation Sector and Victim and Witness Support Service. A new integrated IT system will improve business processes, flow of business information between the Central Office, correctional facilities, probation and related segments of state administration – Ministry of the Interior, The Croatian Health Insurance Fund, State Attorney’s Office of the Republic of Croatia, Criminal and Misdemeanor Records of the Ministry of Justice and Courts, and facilitate cheaper and more rational business operations. 

Besides the obvious - the computerization of business processes and the reform of the prison and probation system – realization of the project, also, created a platform for a complete digital transformation of business operations. This includes the exchange of information in digital form and the exchange of electronically approved and signed documents with bodies within the system and with related bodies of state administration and courts. One of the results of the project are improved possibilities of business decision-making and reporting to the Ministry of Justice, the Government, the Parliament and the EU. From the IT perspective, this is the largest reform of prison system business operations in the last 10 years.

The project consisted of five components, which included, among others, analyzing existing IT systems, analyzing relevant laws, developing specifications for required hardware infrastructure, creating functional and non-functional specifications, designing, developing and testing new integrated IT system, developing maintenance strategies, migrating data from existing IT systems, and user training.